Frequently Asked Questions

Your driver will meet you in the airport arrival area, holding a sign with your name. If you are unable to locate your driver, please call us on the contact number mentioned on your booking confirmation and we will locate the driver for you.

Normally, at least 48h before arrival at the airport. However, if there are any issues with that, please complete the booking form or contact our customer service and we will try to accommodate.

Please complete the booking form and make sure that the most important information is correct (phone number including your country code, email address, time and date of arrival and departure). As soon as the booking is completed, you will receive confirmation to the email address you provided.